On the Login page, a forgot password link will appear. Click it and follow the prompts.

If your provider is not listed in the portal, please contact TurningPoint Provider Relations at providersupport@turningpoint-healthcare.com.

Yes, there is a time-out notification that will notify you after thirteen minutes of inactivity. Note that there is no “save” feature with the time out notification. Any draft requests will be lost if they are not saved before time-out.

TurningPoint will provide Oral and Written Translation Services for members or providers upon request. To arrange for these services, please contact our Utilization Management Department at 855.275.4500.